Refund policy

At Barwed Wellness Co. , we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your purchase, we will work with you to resolve the issue.

Returns

Returns are accepted within 30 days of the original purchase date.

Products must be unopened, unused, and in their original packaging.

Proof of purchase (receipt, order number, or invoice) is required for all returns.

Returns must be initiated by contacting our customer service team via [email/online form].

Refund Options

Full refunds will be issued for unopened products returned within the 30-day period.

For opened products that are defective or not as described, we offer exchange or store credit.

Refunds will be processed via the original payment method within 5-7 business days of receiving the returned product.

Exceptions

Sale items are final sale and are not eligible for return or exchange, unless defective.

Perishable products (e.g., supplements, food items) are not eligible for return or exchange, unless defective.

Defective Products

If you receive a defective product, please contact our customer service team immediately.

We will provide a prepaid return shipping label and instructions for returning the product.

Upon receipt of the defective product, we will issue a full refund or exchange the product.

Return Shipping

Customers are responsible for return shipping costs, unless the product is defective.

For defective products, we will provide a prepaid return shipping label.

Restocking Fee

A 10% restocking fee will be applied to returns not due to product defects or errors on our part.

International Returns

- International customers are responsible for all return shipping costs and customs duties.

- Please contact our customer service team for specific return instructions.

Contact Us

If you have any questions or concerns about our return and refund policy, please contact us at:

BARWED WELLNESS Co.

Hilldene Avenue

London, United Kingdom

RM3 8DB

Barwedwellnessco@gmail.com

We appreciate your visit and look forward to assisting you.

Changes to this Policy

We reserve the right to modify this return and refund policy at any time. Changes will be effective immediately upon posting on our website.

Last updated: 05/01/2026